Privacy Policy
1. Introduction
At RoadAid (your company name), we respect your privacy and are committed to protecting your personal information.
2. Information We Collect
We may collect the following information:
- Name and contact details (phone, email)
- Location data for service dispatch
- Vehicle details (type, model, issue description)
- Communication history (calls, WhatsApp, inquiries)
3. How We Use Your Information
We use your data to:
- Provide roadside assistance services
- Dispatch recovery teams to your location
- Improve service quality and response time
- Communicate updates regarding your request
4. Data Protection
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Data Sharing
We do not sell or rent your personal data.
Your information may only be shared with:
- Assigned recovery technicians
- Service partners involved in completing your request
- Legal authorities if required by law
6. Cookies
Our website may use cookies to improve user experience and analyze traffic. You can disable cookies in your browser settings.
7. Third-Party Services
We may use third-party tools (analytics, WhatsApp, maps) which have their own privacy policies.
8. Data Retention
We retain personal data only as long as necessary to provide services or comply with legal obligations.
9. Your Rights
You may request:
- Access to your data
- Correction of incorrect information
- Deletion of your data (where legally allowed)
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
11. Contact Us
For privacy-related concerns, contact us via phone, email, or WhatsApp listed on our website.